Account Deposit Limits

Overview

New Hardblock accounts start off with a $2,000 deposit limit per day.

Be aware that if you exceed your deposit limit, the whole deposited amount will be blocked until reviewed by our team, or until enough time passes for your cumulative deposit limit to match the amount deposited. For example, a $6000 deposit to an account with a $2000 deposit limit will automatically be credited into your account after 2 days (46 hours to be precise).

Bitcoin withdrawals from your Hardblock account will also be paused during this block/review period. Stick to your deposit limit to prevent any delays in your subsequent withdrawal transactions.

Increasing your Deposit Limit

After your first deposit is received, you can book in a verification call with us to unlock all account features, and during this call we can discuss increasing your deposit limit.

You can book a call via the link shown when logged into your account, found under your account balance, or on the Bitcoin sending widget.

If you have already completed a verification call would like to enquire specifically about increasing your deposit limit, please contact support.

If your account has some trading history with us (typically 1 month) and is in good standing, we may increase your daily limit to $10,000 AUD.

In some cases, especially where you want this process to move faster, we might also ask you for additional verification information, such as a selfie and/or a source of income/wealth check. We may also ask other questions about your activity with us.

A higher deposit tier is available for Business & SMSF customers, or accounts with a significant amount of activity history with us.

Deposit Limit in Detail

Technically, our deposit limit is based on a 23 hour rolling window based on the time a deposit is received. Refer to the table below for a better understanding of how deposit limits work at Hardblock: