How long until my deposit is credited?

We credit AUD deposits to your account instantly when they are received.

Typically, deposits are received instantly for PayID , but can take up to 2-3 business days for EFT payments in some cases.

If it is your first time depositing to your Hardblock account or it is a change from your normal pattern of behaviour, i.e. you are depositing a larger amount than normal, then it is becoming more common for banks and other financial institutions to hold the deposit for several days before sending it to us to mitigate potential fraud and investment scam risks.

The only exception where we do not credit deposits instantly is if you have exceeded your daily deposit limit. In this case, then you will receive an email notification and the deposit will still be visible in your account, but will be marked as 'pending'.

To find out more about how deposit limits work, you can read our support article on deposit limits.