Why can't I send my Bitcoin yet?


You may be wondering why you're not able to send your Bitcoin to your wallet just yet.

This is because when you make your first deposit with HardBlock, we enforce a 4 day waiting period to send Bitcoin. This is one step we must take to fight against fraud and a step that is common for Bitcoin exchanges. 

Please note that this waiting period occurs for your first deposit and you will not have to wait 4 days after every deposit. Additionally, a waiting period will occur if you make a deposit using a different bank account then one you have used in the past.

We appreciate your patience and ask that you reach out with any questions.

Still need help? Contact Us Contact Us